Privacy Policy
Information on the protection of personal data and privacy.
Privacy and Personal Data Protection Policy
1. Introduction
As İpekyolu Jewellery, the security and privacy of all our valued customers who visit our website and use our services is our highest priority. This privacy policy has been prepared in accordance with the relevant legislation, primarily the Law on the Protection of Personal Data No. 6698 (KVKK), to explain how your personal data is collected, used, and protected.
2. Personal Data Collected
If you make a purchase on our website, subscribe to our newsletter, or fill out contact forms, your basic personal data such as your first name, last name, email address, phone number, delivery, and billing addresses are collected. Your credit card information used during payment processes is never stored on our servers; it is transmitted directly to secure payment institutions (via SSL encryption).
3. Purpose of Using Your Data
The personal data you entrust to us is used solely for the following purposes:
- Processing, invoicing, and smoothly delivering your orders.
- Carrying out our customer service operations and responding promptly to your inquiries.
- Fulfilling our legal obligations.
- (Provided you have given explicit consent) Informing you about our new collections, campaigns, and exclusive privileges.
4. Sharing Data with Third Parties
İpekyolu Jewellery strictly does not sell customer information or share it for unfair gain. Your data may only be shared with logistics and shipping companies for the delivery of your order, and with authorized public institutions within the scope of legal obligations.
5. Data Security
Our infrastructure is protected with top-level SSL encryption technologies and advanced firewalls to safeguard your data against unauthorized access, loss, or modification.
6. Cookies
Cookies are used on our website to provide you with a better and personalized shopping experience. You can manage your cookie preferences at any time through your browser settings.
7. Your Rights
Pursuant to KVKK, you have the right to learn whether your personal data is being processed, request details, request correction if it is processed incompletely/incorrectly, and request its deletion. For all your inquiries and requests, you can contact us through our communication channels.
